Reference

Open y93 Terms & Conditions

These terms set the rules for account creation, login use, content access, and any wallet action shown inside the service.

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CONTACT ROUTES

Switch to our contact paths

If you want a clause explained, a copy of the version that applied on a certain date, or a correction request, reach us through the contact…

Email the policy desk Send the page name, the clause you want checked, and the date or screen…
Message from your account If you can log in, use the message area so we can match the…
Ask for a written change note Tell us if you need a correction, clarification, or closure note.
RECORDS AND SAFEGUARDS

Browse how we keep records

We keep the records needed to run the account, confirm consent choices, and answer change requests.

Data handling

We keep the account details, consent records, and request logs needed to run the service and answer questions about the wording you accepted. Access is limited to people who need it for those tasks.

Cookie use

Cookies help us remember login state, page version, and your consent choices. They also let us spot unusual access attempts so the right record stays attached to the right account.

Login security

Use a strong password and keep your device locked. We also watch for repeated failed logins, device changes, and other signals that suggest someone else may be trying to access your account.

Record retention

We keep records only as long as needed for operation, dispute handling, audit needs, or legal duty, then delete or anonymise them. The length depends on the record type and the reason it exists.

Change requests

If you want a correction, copy, or closure note, send it from the account area with the date and page reference. That lets us trace the exact record before we act.

Who to contact

For anything tied to access, consent, or wording disputes, contact support through your account. If a matter depends on local law, we may ask for extra proof before we make a change.

Open answers to key terms

This section answers the questions that matter most before you accept the page: what the terms cover, when they change, how access works, and where to send a request. We keep the wording direct so you can check the current rules without guessing. If your case depends on local law, the answer will point to the same rule: the service is available only where local law permits.

They cover account creation, login use, content access, wallet actions, request handling, and the way we update or pause service access. If a rule is not written here, the current page version and any in-account notice control.

They apply as soon as you open an account, click to accept, or keep using the service after a posted change. By continuing, you accept the version shown on the date you use the site.

Yes. Access depends on local law and is available only where local law permits. If a region, age check, or legal rule blocks access, we may stop registration, suspend use, or ask for extra confirmation.

We post the new wording on the page and, when needed, show the date it takes effect. If you keep using the service after that date, the new version applies to you.

Use the contact route in your account area and include the page name, the date you saw it, and the exact clause you want checked. That helps us find the right record and answer without delay.

Send a closure request through support from the account area. We may keep records needed for legal duty, dispute handling, or fraud checks, but we limit access to those records and keep them only as long as needed.

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